April 11, 2016

Scorched Earth – Bathroom Bills and Boycott in North Carolina

maxresdefaultWell, I’m in a fix. Last month, North Carolina passed a law that requires transgender people to use public bathrooms according to the gender they were assigned at birth. This isn’t a shocker, and North Carolina isn’t by itself.  Nearly 200 anti-lgbt laws have been introduced in many states since January including in my own state of Missouri. North Carolina  isn’t even the first to introduce a “bathroom bill” nor are the citizens of North Carolina more bigoted than citizens of any other state – but they are the first in this current volley of activism against lgbt rights to be boycotted by Bruce Springsteen.

mainsignI’m not gonna lie. When I read that, I felt vindicated for spending my adolescence idolizing The Boss and learning all the lyrics to every song on the Born in the USA cassette tape my best friend had in her basement, my ear close to the jam box speaker. I wanted to be Bruce. After I transitioned from female to male I realized I couldn’t pull off his look, hard as I tried, but damn I felt validated.  I felt SEEN, actually seen by Bruce!
And I’m no stranger to protest. I’m no stranger to activism. I’m all about boycott when it targets obscene abuse of power.  There are few things more satisfying in a David v Goliath battle than the support of the masses – a revolution built by the common man and the miracle of social change by the will of the people. It’s intoxicating.


And just so we’re clear – bathroom bills such as this would require me to use the women’s restroom.

For this wave of revolution to be in support of me and my transgender brothers and sisters – well, that just brings tears to my eyes.  I’ve been denied healthcare, neglected in hospitals, insulted and verbally assaulted, laughed at, ignored, and yes – chased out of bathrooms (then followed to my car afterward).  People in my own queer community have mocked my identity right in front of me. Out loud. Being transgender isn’t a fad or a phase or a fashion statement. It’s dangerous.  People act like bathroom bills are about protecting innocent young women from predators, but what they’re really about is isolating the “other” and publicly shaming and shunning them. The violence that happens in a public restroom with a trans person in it happens to the trans person.

The other part of my identity is my role as an independent bookseller, and therein lies the struggle. When I saw this open letter from 269 children’s book authors and illustrators I thought, “Oh my god – my industry -MY PEOPLE support me.” They in no uncertain terms condemned this hateful legislation and stated they would boycott NC too.

And then my spirits crashed.

Here’s an excerpt. “…But you have our word that we will never abandon our thousands and thousands of readers in North Carolina. We stand with those who share our guiding principles and fundamental beliefs of equality, inclusion,and fair treatment. Thus, we will continue to visit your schools and libraries. ” (bold and italics mine)

What this means in reality is that they’re boycotting independent bookstores located in North Carolina. According to Malaprop’s Bookstore in North Carolina, Sherman Alexie was the first to cancel an event with them.  I love Sherman Alexie almost as much as I love Bruce, but I have to speak truth – cancelling appearances with independent bookstore because of the bathroom bill while keeping appearances at schools and libraries is wrong.


While I wholeheartedly support pretty much any tactic to fight these regressive, hateful laws that target trans people, Malaprop’s are the good guys. They’re a lot like Left Bank Books in that they’re a progressive independent bookstore in a conservative state. Sometimes it’s necessary when protesting to be sure you’re not throwing away the good with the bad. Scorched earth just leaves ash.

When I made this point on Facebook I got pushback. “Boycott all or nothing.” “Sometimes you have to make sacrifices for the common good.” “Entire forests can grow from the ash.”

Like I said, revolution is intoxicating.

But if I may, let me suggest this – I get sacrifice for greater good, but why sacrifice an ally who actively works toward the same goal? What other allies would we sacrifice? And then, once allies are sacrificed, what is the greater good?

concertBruce Springsteen cancelled a show at the Greensboro Coliseum, which is “one of the most actively booked facilities in the country hosting more than 1,100 events on an annual basis” according to their website – that’s 22,000 seats filled 1100 times a year – which means over 20 million tickets and untold ticket revenue that has not paid for gender neutral bathrooms, hasn’t hosted talks about the issue and hasn’t used that considerable clout to persuade their home state to treat trans people fairly.

malaprops_bookstore_cafe_logo_040716Malaprop’s, by contrast, uses a yearly revenue of at most .2% of that venue’s revenue to do all of those things and more – and the authors who are cancelling are still going to North Carolina – they’re just skipping the bookstores in favor of libraries and schools.

One boycott makes a statement by interrupting an obscene flow of cash and making a point to thousands of people by interrupting their plans. The other destroys an ally that is making every good faith effort to be the change the state seeks. It would be like boycotting MoKaBe’s Coffeehouse, the coffeehouse at the epicenter of the Black Lives Matter movement in St. Louis, because of racism in Missouri courts.

None of our states are innocent of bigotry against transgender people. In 2015, more transgender people were murdered than in any other year on record. In fact, I can’t think of a single place where I can, even 12 years into my transition, relax in my body. Protest is necessary. Revolution is necessary.  But we must support the allies who support us.  We cannot allow them to be swept up as collateral damage in our quest for social justice – especially when the goal we seek is a more humane world for the underdog.

June 3, 2015

The Bare Minimum – a Small Business Perspective on $15 Per Hour

Filed under: Uncategorized — Jarek Steele @ 9:37 am
Tags: , , , ,

I don’t pay my employees enough.  That’s hard to admit.

I mean, I don’t cross picket lines, I’m a patient driver, I garden vegetables and work in my wood shop, I love animals and people, and I can get along with just about anyone.  I’m a good guy.  And my staff are not just employees to me. I see their talents, their struggles, their hopes and dreams – their lives mean something to me.  They are my friends.

They’re no slouches, either. Among us we have published writers, artists, aspiring lawyers, career booksellers, political activists, bartenders, actors and photographers.  My store is not a place one goes to wash out – it’s a place one goes to click in.

Still, I know they (we) struggle. I’ve only managed to bring the starting salary about .75 above minimum plus free health insurance, book credit, bonuses at the end of the year and an atonal cacophony of booksellers singing happy birthday for each person once a year. It’s enough to make most happy, but not enough to make anyone comfortable.  It’s not even enough to make most people solvent, and it bothers me.

I’ve had an Excel file titled “Payroll Increase Worksheet” active on my desktop for years.  A few times a month I open it and stare at it, willing it into fruition.  I saw a headline today that our mayor wants to increase the minimum wage to $15 per hour by 2020, so I opened my worksheet again.

I’ve heard people get angry that someone working at McDonald’s would make more than some teachers do now with a wage increase.

I’ve seen Facebook posts about forcing these huge corporations with mountains of cash to be decent to their workers.

We argue over worth – who deserves which wage, what job merits more than another and accuse each other of greed and laziness. It’s an argument rooted in the insecurity that we’ll somehow be left behind, that our hard work won’t be deemed as worthy as the next.

Nobody wants to be conned. Nobody wants to be left holding the bag.

I’m not the kind of guy who thinks $15 per hour is out of line for a minimum wage for anyone. In fact, I think the minimum wage should be tied to the rising cost of living. I think of many of my relatives (and myself in past jobs) making the minimum and know that standing at a fry vat doesn’t seem glamourous or heroic unless you know that the person standing there supports kids or parents or sisters and brothers by serving you your extra value meal. Why don’t they deserve a fair wage? What have they done wrong?

And yet, when I think of giving an across the board raise of nearly 45% in my own business, my stomach clinches. Before you encourage me to take less home, I’ll tell you that I’ve had only two raises since I became an owner. I’ve been with the store 13 years.

Before you tell me I shouldn’t be in business if I don’t want to pay a living wage, I’ll tell you that I’ve struggled deeply with that, and almost agreed with it until I realized that I was falling into the same trap as the argument I described above – that somehow my job of keeping a worthy cultural institution afloat was somehow greedy if I struggled with payroll. It’s something I know well from my own life- poverty shaming- and it’s cruel.

So I have a dilemma that I don’t think I can solve here, but let me just talk this through.

Here’s how the math works in small businesses like mine:

  • A hardcover book retails at about $25.
  • I pay the publisher $13.75 for that book.
  • The remaining $11.25 is used to pay the rent, electricity, gas, insurance, payroll, licenses, advertising and other business costs.
  • Many people buy paperbacks, which retail at about $15 per book. $8.25 of each book goes to the publisher.
  • Most independent bookstores operate on a net profit of about 2% (or .50 of that hardcover book and .30 of that paperback).

Yes, it’s tight.

I won’t publish the finances of my store, (although my staff gets a full report every month), but here’s an image of a payroll calculator created by the American Booksellers Association to illustrate what increases to payroll do to a store’s income. (Note, these aren’t actual figures from my store.)

Hypothetical budget before increase.

Hypothetical budget before increase.

Hypothetical budget after increase.

Hypothetical budget after increase.

So here’s the dilemma:

We can’t raise the prices of books the way a restaurant can raise the prices of hamburgers.  My hands are tied there. In fact, in the age of Amazon, people want a discount.

We work on a pretty tight budget and have an excellent relationship with our landlord.  Our credit is good. Our relationships with our community are excellent.  We do over 250 literary events per year – more than anyone else in the city – and we’re open 7 days per week. We sell to businesses, schools, churches and other places.

Business is good, and we need all 15 full and part-time people on our staff plus two working owners.

I’m the master of making shoestring budgets work, and I’m willing – ready – to give my employees the salary they deserve.  


The question is how we can raise the minimum wage to meet the cost of living and keep businesses like mine afloat.  After all, nobody gets paid if there’s no business.

A Few Thoughts:

In order to make this work, we’ll have to be sane about how to do it and make the playing field a bit more level.

  • If the minimum wage in St. Louis is higher than it is a mile away in University City, new (and existing) small businesses would find it hard to justify a higher cost of doing business in the city. My mandatory minimum wage would be higher than every single other bookstore in the area. How’s that for an unlevel playing field? Yes, I’ll stick with my city. I love it. But my city needs to stick with me and work with me to make this attainable.
  • The increase needs to be gradual.  Adding $162,240 per year to a tight budget like above would be catastrophic.  We have to have time to adapt.
  • Make other fixed expenses easier to reach.  Give tax and other incentives to landlords to rent to locally owned independent businesses at reasonable rates.
  • Reduce fees and taxes for small businesses like ours so we can use that money toward payroll.
  • DON’T provide tax incentives and rebates to huge out of town corporations to come to our city/state and displace existing local businesses.
  • Collect sales tax from Amazon and other online retailers.  It isn’t a new tax. In fact, we pay it every month, but out of state retailers don’t have to – which is not only supremely unfair, it doesn’t make any sense.  According to Caroline Bruckner of Kogod School of Business at American University, if every state including Missouri collected the sales tax they were due, the revenue from online sales would be 20 Billion dollars a year.  It would not only level the playing field for businesses like mine, it would generate tons of income for things like schools, roads and community development. More on that subject can be found here.
  • This next part is simple, but key – shop here.  If people are making more money, that money needs to be spent locally. Local businesses return more then three times as much money to the local economy than chain stores. And believe me, Amazon doesn’t care about replacing the bridge on Kingshighway, and they definitely won’t bring your favorite author to town so you can meet them.
  • (added 6/10/15) Take into consideration the entire benefits package.  My store offers free health insurance including health, vision and dental, up to three weeks vacation plus one week of sick time per year. Investing in our staff’s health and well being creates a return that benefits everyone involved. Less stress on the worker, more productivity from healthy employees and better morale overall. Maybe instead of looking at a strict cash minimum, credit could be given for the value of the entire benefits package.

It comes down to this – It’s not too much to ask to raise the minimum wage. It’s not too much to ask of our society to protect and support its workers. It’s not too much to ask of our community to support its small businesses. It’s not too much to ask to respect both sides of this issue and come up with a good plan that works for us all.

We’re smart people. We can figure this out.

We have to.

September 26, 2013

A Small Business Response to Obamacare

Left Bank Books pays 100% of our full-time employees’ health insurance premium.

I’d like you to let that sink in for a moment, because this fact is one of the reasons I decided to become an owner of this St. Louis institution.  

I’ll also let you in on another secret – by the end of this year, my bookstore will have paid $270,550 over the past five years for health insurance.  Our group is (obviously) small; an average of 12 people are enrolled.  Each bookseller’s premium averages out to about $415 per month.  We each have a $5000 deductible.

To put that into perspective, the average paperback retails at about $15.  We pay about $8.25 to the publisher, leaving us $6.75 to pay all other expenses (rent, payroll, electricity and, yes, health insurance).  That means that we have had to sell 40,082 paperbacks at full cost to pay for health insurance alone since 2009.  

The message being blasted from the rooftops of opponents of Obamacare this week is that those figures I just gave you are precisely why Obamacare is unfair – that it will put a burden on individuals and small businesses like mine, and force us to increase what we spend on Health Care.  They don’t want you to know that many small businesses like mine actually think that having health insurance is an important aspect of having a functional, happier, healthier, more productive employee.

In fact, the state of Missouri rejected the whole idea, forcing the federal government to manage the healthcare exchange here and went one step further and forbid “navigators” from even helping anyone obtain insurance from the federal exchange.  That means that not only are our state’s citizens on our own, but the public servants who we pay with our taxes cannot even talk to us about this.

I’ve got to say, I’ve been worried.  That’s what happens when information is censored before it reaches you. When the only message you hear is the one that frightens you, the impulse can be to dig in and resist.  But now some actual facts are making it into this debate.  I found this chart this morning on CNNMoney:

The Obamacare premiums will cost less than predicted, according to data released Wednesday by the Obama administration.

Take a look at the middle set of figures.  The monthly premium for someone in Missouri is $220 – $195 per month less than what we currently pay.

Granted, I haven’t seen the policy or what the deductible will be.  Granted, this set of figures applies to individuals, not small businesses on the SHOP Exchange.  Granted, my company has bigger battles on its horizon as Amazon sucks the economy into its vortex.

But I can’t help but be hopeful today.  Even if the deductible is high, it can’t be higher than the ridiculous amount we’re responsible for now.  Plus, the rates for small businesses are bound to be just as good as individual rates.  As for Amazon, that’s a whole other subject about which I’ve been very vocal.  If you’re interested, you can look at ABA CEO Oren Teicher’s August 8 letter to the members of the organization.  He sums it up nicely.

I’ll write again after October 1, when I’m able to have a look at the exchange, but for now, for this small business in the reddest of all red states – count me in.

July 20, 2012

A Gentle(wo)man’s Profession

Dog and Pony ShowKris, Danielle and I landed in NYC an hour late on Tuesday because in the words of our pilot our plane was “broken” and we had to find another one.  We missed our first appointment and went straight to our temporary digs courtesy of Air BNB where our host met us with a cold beer and his pitch.

Everyone in New York has one, so this came as no surprise, but jumping into a discussion about how he could break into digital-only publishing before we put our bags down didn’t set an auspicious tone for the rest of our trip – which was to condense what we do at ye olde bookstore into a brochure and 30 minute spiel in the hopes of reminding them to send authors our way.

We persevered though.  Danielle had micro-scheduled us with machine-like precision so we did talk to about 100 of the publishing industry’s decision makers – everyone from publicists and editors to assistants and interns (and if you don’t think a competent assistant has power, you obviously have never a.) worked as one or b.) worked with one).

Having me along was overkill.  I don’t typically jump in and talk over anyone, which meant that I was mostly silent, which is actually fine.  My strength is observation.

And here is what I observed:

Women.  Powerful, decisive, funny, intelligent women.  I didn’t do an official census of Simon & Schuster, Penguin, HarperCollins or any of the others (that would have just been creepy) but in almost every case women filled those cubicles AND the corner offices.  The brain power, the holders of institutional knowledge, the creative thinkers – women.

This is no surprise.  Left Bank Books, almost every bookstore in the St. Louis Independent Bookstore Alliance, and many many other independent bookstores in the country are owned at least in part by women and employ lots of women in powerful, decision making positions.

Women read more than men.  Women form book clubs.  Women care more about fiction than men do, but they also read nonfiction.  Women, in large part, drive the industry.

Don’t get me wrong, there are definitely the Sonny Mehtas of the industry, and we met with some really outstanding male publicists this past week.  It’s not an all-girls club, but women are the heart of it.

One of the coolest (and possibly most surreal) parts of our trips to New York are our visits with Kris’ cousin Sallye, who happens to be one of the buyers for Barnes & Noble.  Sitting at a table listening to the two of these powerhouse book people, the Montagues and Capulets of bookselling, talk in tones sometimes as passionate as Romeo and Juliet, about the industry and the books in it is pretty awe-inspiring.  As I’ve said before, I’m not exactly a scintillating conversationalist (which doesn’t matter because the two of them hold forth with an energy that is no joke) so I listen, observe, and learn.

You can’t see the brown pants and black socks here. Just trust me though.

And here’s where a thought struck me, first with Sallye and Kris, and has been percolating in my brain since my conversation with our friend Eve, who also lives in New York but works in the Fashion Industry (I capitalize that because she works with Estee Lauder in the sense that “works with” should also be capitalized – a fact that is hilarious to me when I show up for dinner wearing brown pants, black socks and no apologies).  Anyway, she mentioned that in the Fashion District being “pretty” earns women “intelligence points.”  People take you more seriously if you select the right shoes – like you understand the industry- which is the opposite of her -and almost every other woman on the planet’s- other experiences in other industries.

Flash back to our meetings with the publishers.  These women had the right shoes, too (I guess, but I wore Adidas to a fancy restaurant so how would I know?) and they have equally spectacular brains and instincts, but they and the rest of our industry are being squeezed.  “Restacked” as our host at one downsized smaller complex of offices put it.


Here are two industries dominated by women (and some pretty awesome men).  In one – the fashion industry- men have a large place along side women – tandem.  In the other, the domination of the industry is by Amazon (Jeff Bezos) and e-readers  – again Bezos (Kindle), Leonard Riggio (Nook), Steve Jobs (iPad), Joseph Jacobsen (co-founder of E Ink, which was subsequently sold to a Taiwanese concern) etc. to destroy the current model.

“Destroy” might not be the right term to use for B&N at this point.  They do persist with bricks and mortar stores and don’t lock you into their e-book format with the Nook.  Compared to Bezos, Riggio is a book selling champion.

Things have gone sideways indeed, if I (of all people) am cutting a massive corporation slack, but I digress.

I’m not trying to make a case that the Patriarchy has conspired to kill literature (or that the fashion industry is a bastion of feminism).  But isn’t it odd that an almost exclusively male industry (the tech industry) threatens the book?  Like the only way for guys to get back in was to make it about the most powerful… gadget?

I’m not suggesting that e-readers don’t have a big place in the modern reading experience.  In fact, as a last minute add-on, we visited the offices of a company who is re-conceptualizing the e-reading experience to actually work in tandem with independent bookstores (and other “curators”) and give readers who like the digital experience a solid choice besides Amazon.  Exciting stuff.

Exceptions to the rule aside, I just wonder why one industry has been so successful at colonizing and then cannibalizing another.  The winner in these kinds of struggles isn’t always right.  Often it’s just the entity that is unable to use its inside voice. The loudest voices in the room are very often (although not in my case) male.

Books weren’t broken before we all decided what they really were missing were batteries.  Despite being a deeply flawed industry, books (publishing and selling) work because of not in spite of the number of contributing voices.  And it is no coincidence that so many of them are women’s voices.

July 18, 2012

There’s No Crying In Bookselling

Filed under: Uncategorized — Jarek Steele @ 12:40 am
Tags: , , ,

There's No CryingI’m awake in the middle of the night in New York City – not in the Maritime Hotel, where I’d like to be soaking my heat stroked body in a cool Gin & Stormy, but stone sober in my bed reflecting on my day today, and steeling myself for tomorrow’s meetings with Gotham’s bigger publishers.

Ostensibly, we’re here to pitch our more than 200 event per year reading series to their publicity departments so that they’ll send their authors to St. Louis in general, and us in particular.  The reality is that we’re selling the idea that publishers, authors and readers still need bookstores.

Sometimes the act of selling and reselling this idea to other people, especially the publishers (who have found themselves somewhat paddle-less in this dammed up creek of an industry), is invigorating.  Language isn’t just powerful between the covers of a book,  it’s just as powerful in naming your own fate.  In fact, that’s how the purveyors of the notion that the Kindle is Christ returned have succeeded in convincing us that we need to follow, lock step, into the Amazonian future – and that anyone who rejects that notion just doesn’t get it because they’re a luddite or are delusional.  They simply control the conversation.  They spout statistics about the increase in e-Book consumption and seamlessly equate that with Amazon.

They’re good.

Above every conversation involving books, e-books, publishing, writing or reading hangs the specter of the apparently inevitable world domination of one e-tailer.  Even if that’s not what we’re talking about – that’s what we’re talking about.

Yeah, I could go on and on about how they do this – from tax evasion to the DOJ’s bogus anti-trust lawsuit against anyone else trying to sell e-books to the simultaneous no-bid contract with the United States government to buy Kindles.

But what I’m really thinking about tonight is my woodworking shop in my garage at home, and my bicycle that’s waiting for me to ride it, and my son who just got his first tattoo, and the stack of 6 books on my nightstand waiting patiently to be read, and the friendship and respect I feel for the co-workers who surround me every day. A word from our sponsors – This life was brought to you by an independent bookstore.

I guess this is why I’m up in the middle of the night doing our payroll and paying Simon & Schuster before we meet with them tomorrow.  Because as invigorating as changing the conversation is, as necessary as it is to name our own fate, it is also endless and stressful.  Many times too much so.  I can think of a few booksellers who’ve moved on because of it.

But to badly paraphrase Tom Hanks, there’s no crying in bookselling.  So I will close with this, wake up tomorrow, tilt at a windmill or two, and count myself lucky.

Then I might go have a drink.

June 11, 2012

The Apathy and the Ecstasy

I started my job at Left Bank Books when I was 29 years old – two days after interviewing with owners Kris Kleindienst and Barry Leibman in a borrowed shirt a size too big which I kept tucking in and untucking in the minutes before my interview, trying to decide which way made me look more attractive as a job candidate.  Should I look more business-like?  Tucked.  Or should I look like the ubercool booksellers at the counter?  Untucked.

My terror about the interview lessened as I talked to them about the store.  It’s history and traditions sang to me a siren song tuned specifically to my desires.  We talked, planned and joked through the interview and I knew I was a goner.

Then my terror returned at the end of the interview when I was asked to take the “Bookstore Quiz” – a two page short answer test on titles, authors and the finer points of shelving books.  I froze, and despite having completed an independent study of all of Virginia Woolf’s writing the year before, I could not summon one single title she had written.

When I handed my test back to Kris, I mumbled something about how sorry I was to have wasted their time.  I was hired before I left the building.

We are now ten years past my Left Bank beginning, and I own this dream with Kris.  In those years I have seen writers succeed and fail, publishers rise and fall, bookstores open and close.  The book survives because it is necessary to our democracy.  Access to it is necessary to our democracy.

I tell you this story because I want you to know what my career means to me, and what the notion of independent bookselling means not just to me, but to many thousands of others.

And to ask you a favor.

Right now, the department of justice is proceeding with an antitrust lawsuit against several publishers and Apple over e-books.  I summed this up on my last post here: https://jareksteele.wordpress.com/2012/04/17/feed-the-monster/

Part of the court’s process is that they have to allow for public comment on this issue.  The deadline for this is June 25 – a mere two weeks from now – and even one letter from you (yes you family, friends and customers) will make a difference.

The lawsuit (encouraged in large part by Amazon) says that publishers shouldn’t be able to set the prices on the e-books they publish.  They say this is “price fixing.”

Amazon wants to be able to continue their war against independent booksellers (and lots of other indie businesses) by selling ebooks at a fraction of their cost as a loss leader so they can sell you other products.

The publishers, hundreds of bookstores, and many, many authors and readers want the opportunity to offer these books too – something that becomes impossible when a massive giant sabotages the rest of the industry, creating its own largely tax-free monopoly.

Books – even e-books- aren’t free to produce.  The artist’s work is worth something.  The editor’s work is worth something.  The publicist’s work is worth something.  The bookseller’s work is worth something.  If publishers can’t set a price on their own product to cover these costs, parasites like Amazon can devalue literature until no-one will be able to afford to produce it, and no-one without the money to buy a Kindle will be able to access what is produced.

That is very dangerous.

The enemies of a fair marketplace are betting on public ignorance and apathy here.  If you zone out, click away and forget this, they will be very happy.  But there is a clear right and wrong.  A free market depends on a healthy and vibrant marketplace with plenty of competitors to check and balance each other.  If this lawsuit is successful, only one business will win the right to tell you what to read, and your choices will disappear.

You don’t need to be a bookseller to care about this.

Please write a letter – even if it’s only a few sentences telling the Department of Justice and the Judges that this lawsuit, if successful, will only benefit one corporate giant – which is the opposite of how it’s intended – and send it here:

John Read
Chief, Litigation III Section
Antitrust Division
U.S. Department of Justice
450 5th Street, NW, Suite 4000
Washington, DC 20530

Then send it here:


Then to be sure your voice is heard, send a copy to dan@bookweb.org (the American Booksellers Association).

For more information, go here:


Your grateful bookseller,

Jarek Steele

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